Privacy Policy

Nbfeiyu ('we,' 'our,' or 'us') respects your privacy and understands the critical importance of intellectual property protection in the OEM/ODM manufacturing industry. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, submit RFQs, or visit our website.

1. Information We Collect

To provide precision manufacturing services, we collect both personal contact details and technical business data:

• Contact Information: Name, job title, company name, email address, phone number, and physical factory/shipping address.
• Technical Data: CAD files (STEP, IGES, X_T), 2D engineering drawings (PDF, DWG), 3D models, and material specifications provided for quotation and production.
• Transaction Details: Payment information, procurement volumes, and order history.
• Communications: Records of inquiries via email, WhatsApp, or our website contact forms.

2. Intellectual Property Protection

Your designs are your core assets. We strictly adhere to confidentiality protocols to protect your intellectual property:

• Non-Disclosure: We are willing to sign Non-Disclosure Agreements (NDAs) prior to receiving any sensitive design files.
• Access Control: Technical drawings and proprietary specifications are accessible only to authorized engineers and quality control personnel directly involved in your project.
• No Unauthorized Sharing: We do not share, sell, or display your designs to third parties or other customers without your explicit written consent.

3. How We Use Your Information

We use the collected information solely for business purposes:

• Processing requests for quotes (RFQs) for CNC machining, injection molding, and surface finishing.
• Managing production schedules, quality inspections, and logistics.
• Ensuring compliance with ISO 9001 and IATF 16949 quality management standards.
• Communicating updates regarding order status, design feasibility, and shipping.

4. Information Sharing

We do not sell your data. We may share necessary information with trusted third-party logistics partners to facilitate the delivery of your goods. We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We implement robust physical and digital security measures to protect your information against unauthorized access, alteration, or destruction. Our internal servers are protected by firewalls, and our facility maintains strict physical access controls.